FAQs
Salon FAQs
1. What services do you offer at your salon?
We offer a range of services including manicures, pedicures, nail extensions, nail art, waxing (including Brazilian waxing), threading, eyebrow tinting, and facials.
2. Do I need to make an appointment in advance?
While walk-ins are welcome, we recommend making an appointment in advance to ensure availability and avoid waiting times. Especially on weekends, appointments are highly recommended. You can book online or call us.
3. Do you offer group bookings for events such as bridal showers or birthday parties?
Yes, we offer group bookings for special events and celebrations. Our kids birthday parties, bridal parties, client appreciation events are very popular. Please contact us in advance to discuss your requirements and customize the experience for your group.
4. Why am I being asked for a non-refundable deposit to secure my appointment?
We request a non-refundable deposit in certain situations to minimize any potential losses and ensure that we can accommodate your appointment effectively. These situations may include your first appointment on our busiest days, group bookings, or when the total appointment value exceeds a certain amount.
If you have received a message or email regarding a deposit requirement, we encourage you to reach out to us directly. We’re more than happy to discuss the details with you and address any questions or concerns you may have.
5. What services are available for group bookings?
We can tailor our services for group bookings, including manicures, pedicures, waxing, and other beauty treatments. Let us know your preferences, and we’ll create a memorable experience for your group.
6. What is your cancellation policy?
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may result in a cancellation fee.
7. Do you sell beauty products at your salon?
Yes, we have a retail section offering a range of beauty products such as nail care items, skincare products, nail polish, and more from reputable brands.
8. Is there a minimum number of guests required for a group booking?
The minimum number of guests for a group booking may vary depending on the services and availability. Please contact us for more information and to discuss your group’s needs.
9. Do you offer special packages or discounts for group bookings?
Yes, we may offer special packages or discounts for group bookings depending on the size of the group and services requested. Contact us to inquire about available offers.
10. Do you sell gift certificates?
Yes we do! We offer gift certificates that can be customized for any service or amount according to your preference. We provide both electronic (e-certificates) that can be emailed to you and physical certificates available for purchase at our store.
11. How can I purchase an e-certificate?
You can contact us via email or phone to provide the sender and recipient details (which can be kept as a surprise), and we’ll be happy to issue an e-gift certificate. We securely store a copy in the recipient’s profile, eliminating the need for them to carry it physically.
Payments can be conveniently made via e-transfer to hello@brushandstroke.ca
Manicure FAQs
A manicure is a professional beauty treatment for the fingernails and hands. It typically involves nail trimming, shaping, cuticle care, massage, exfoliation and polishing to enhance the appearance of the nails depending on the types of manicure.
The frequency of manicures depends on individual preferences and lifestyle. Generally, it is recommended to get a manicure every 2 to 3 weeks to maintain healthy and well-groomed nails.
Manicures offer several benefits, including improved nail appearance, nail health, relaxation, and personal grooming. They can also help moisturize and soften the skin on the hands, leaving them looking and feeling rejuvenated.
A basic manicure typically includes nail trimming, shaping, cuticle care, and regular air dry nail polish application. On the other hand, a gel or shellac manicure involves using a special gel (semi-permanent) polish that is cured under a UV or LED lamp for a longer-lasting and chip-resistant finish.
French Manicure: Classic and elegant style with natural-looking base color and white tips on the nails. French Manicure emphasizes the appearance of the nail tips. You can do with any choice of your color.
Russian Style Manicure: Also known as electric file manicure or dry manicure, is a detailed technique focusing on cleaning the cuticle and skin around the nail area without any moisture like soaking in the water, nail shaping, and finish with choice of color. Cuticles are gently pushed back and trimmed to create a clean and neat nail bed. This style makes the polish last longer without chipping.
In summary, while a French manicure is characterized by its white tips and natural-looking base, a Russian style manicure prioritizes in deep cleaning of cuticle care and skin around the nails for a long lasting polished and well-groomed appearance. Both styles offer different aesthetic choices and can be tailored to individual preferences.
The duration of a manicure can vary depending on the type of manicure and additional services requested. Generally, a basic manicure takes around 30-45 minutes, while a gel or shellac manicure may take about 60-90 minutes due to the curing process.
When performed by trained professionals using proper sanitation and hygiene practices, manicures are generally safe. It is important to ensure that the salon uses clean and sterilized tools and follows health and safety guidelines to minimize the risk of infection. At Brush and Strokes Nail Boutique we take your safety first and exceed all heath regulations.
Yes, we offer nail art services as part of their manicure treatments. You can choose from a variety of nail art designs, colors, and techniques to personalize your manicure and express your creativity.
To maintain your manicure at home, it is important to avoid activities that can chip or damage the nails, such as using your nails as tools or exposing them to harsh chemicals. You can also apply a top coat every few days to extend the life of your manicure. Ask us about cuticle oil to improve your nail health.
Feel free to reach out if you have more questions or would like additional information about manicures! Our experienced staff will be happy to answer all your questions.
Artificial Nails FAQs
Artificial nails are enhancements applied to natural nails to create a desired length, shape, and appearance. They can be made from acrylic, gel, or other materials and are a popular choice for those looking to add strength and beauty to their nails.
The longevity of artificial nails varies depending on the type and how well they are maintained. Generally, acrylic nails can last 2-3 weeks before needing a fill, while gel nails can last 2-4 weeks before requiring a touch-up.
When applied and removed correctly by a professional technician, artificial nails are generally safe for natural nails. However, improper application or removal can cause damage, so it’s essential to follow proper care guidelines.
Yes, artificial nails can be a suitable option for individuals with weak or damaged nails, as they can provide added strength and protection. However, it’s essential to consult with your Brush & Strokes nail technician to determine the best course of action for your specific nail condition.
It’s recommended to get your artificial nails filled or touched up every 2-3 weeks to maintain their appearance and ensure the health of your natural nails underneath.
Yes, you can engage in regular activities with artificial nails, but it’s essential to take precautions to prevent damage. Avoid using your nails as tools, wear gloves when doing household chores involving chemicals or water, and be mindful of excessive pressure on your nails.
Proper care for artificial nails includes keeping them clean, avoiding harsh chemicals or excessive soaking, moisturizing cuticles regularly, and scheduling regular maintenance appointments with a professional nail technician.
While it’s possible to remove artificial nails at home using acetone and nail wraps, it’s generally recommended to have them removed by a professional to minimize the risk of damaging your natural nails.
Absolutely! Artificial nails offer a perfect canvas for nail art and designs, including ombre effects, intricate patterns, glitter accents, and more. Discuss your design preferences with your Brush & Strokes nail technician for personalized nail art that suits your style.
For best results, hair should be about 1/4 to 1/2 inch long before waxing. This typically means waiting at least 2 to 3 weeks after shaving before getting waxed.
These are general FAQs, so it’s always a good idea to consult with our trained nail technicians for personalized advice and guidance regarding artificial nails.
Pedicure FAQs
The frequency of pedicures varies depending on personal preference and foot care needs. For most people, getting a pedicure every 4-6 weeks is sufficient to maintain foot health and appearance.
Generally, pedicures are safe during pregnancy. However, it’s advisable to inform your nail technician that you’re pregnant, avoid certain chemicals like formaldehyde, and ensure proper ventilation in the salon.
It’s not recommended to get a pedicure if you have active fungal infections like athlete’s foot. Consult a healthcare professional for proper treatment before considering a pedicure.
It’s helpful to bring open-toed shoes to wear after your pedicure to prevent smudging the nail polish if you are planning to do air dry polish. You may also want to bring your preferred nail polish color if you have a specific choice in mind.
Our standard pedicure appointment usually lasts between 45 minutes to 90 minutes hour, depending on the types of pedicure package.
It’s generally recommended to shave your legs at least 24 hours before a pedicure to avoid skin irritation. Freshly shaved legs may be more sensitive during the pedicure process. It can irritate while exfoliation.
At Brush & Strokes, basic pedicure typically includes nail trimming, shaping, cuticle care, callus care, exfoliation, foot massage and polish application. Our spa pedicure includes additional treatments like paraffin wax or collagen mask for extra hydration and longer relaxation foot massage.
Waxing FAQs
Waxing is a method of hair removal that involves applying warm wax to the skin, allowing it to adhere to the hair, and then quickly removing the wax along with the unwanted hair.
The results of waxing typically last anywhere from 3 to 6 weeks, depending on your hair growth cycle and the area being treated.
While everyone’s pain tolerance is different, some discomfort is common during waxing as the hair is being removed from the root. However, many people find that the sensation becomes more tolerable with regular waxing.
Waxing can be performed on various parts of the body, including the eyebrows, lip, chin, underarms, legs, arms, bikini area, and more.
For best results, hair should be about 1/4 to 1/2 inch long before waxing. This typically means waiting at least 2 to 3 weeks after shaving before getting waxed.
The frequency of waxing depends on your hair growth cycle and personal preference. Generally, waxing every 4 to 6 weeks is recommended to maintain smooth skin.
Yes, waxing can be suitable for sensitive skin, but it’s essential to communicate any concerns or allergies to your esthetician beforehand. They can recommend suitable products and techniques to minimize discomfort and irritation.
Yes, waxing is generally safe during pregnancy, but it’s a good idea to consult with your doctor before scheduling any waxing treatments, especially if you have concerns or are in your first trimester.
Yes, after waxing, it’s essential to avoid hot baths, saunas, sun exposure, and tight clothing for the first 24 hours to reduce the risk of irritation or ingrown hairs. Exfoliating the skin regularly can also help prevent ingrown hairs.
To prepare for a waxing appointment, it’s best to exfoliate the skin a day or two before your appointment to remove dead skin cells and ensure smoother hair removal. Avoid using moisturizers or oils on the day of your appointment, as they can interfere with the wax adhering to the hair.
Facial FAQs
Facial treatments encompass a range of procedures aimed at improving the health and appearance of the skin on the face. These treatments can include cleansing, exfoliation, extraction, masks, massages, and more, tailored to address specific skin concerns.
Facial treatments offer numerous benefits, including deep cleansing of the skin, removal of dead skin cells, unclogging pores, improving circulation, promoting collagen production, reducing signs of aging, hydrating the skin, and addressing specific skin concerns such as acne, hyperpigmentation, or dryness.
Yes, there are facial treatments available for all skin types, including oily, dry, combination, sensitive, and aging skin. Skilled esthetician of Brush & Strokes can customize the treatment to suit your specific skin type and concerns.
The frequency of facial treatments depends on various factors, including your skin type, concerns, and lifestyle. Generally, it’s recommended to get a facial treatment every 4-6 weeks for maintenance. However, individuals with specific concerns may benefit from more frequent treatments initially.
When performed by a trained and licensed esthetician, facial treatments are generally safe. It’s essential to communicate any allergies, skin conditions, or sensitivities to your esthetician before the treatment to ensure they use appropriate products and techniques.
Most facial treatments are not painful and are designed to be relaxing. However, some treatments, such as extractions or chemical peels, may cause mild discomfort or tingling sensation during the procedure. Your esthetician will communicate any sensations you might experience during the treatment.
The duration of a facial treatment can vary depending on the type of treatment and the specific procedures involved. On average, a facial treatment can last anywhere from 30 minutes to 90 minutes. Your esthetician will discuss the timeline with you before the treatment begins.
While most people experience no adverse effects from facial treatments, some individuals may experience temporary redness, sensitivity, or minor breakouts following certain procedures. These side effects typically subside within a few hours to a few days. It’s essential to follow post-treatment care instructions provided by your Brush & Strokes esthetician.
Yes, certain facial treatments, such as deep cleansing facials, chemical peels, and acne facials, can help address acne by unclogging pores, reducing inflammation, and controlling excess oil production. Our esthetician can recommend the most suitable treatment based on your specific acne concerns.
To choose the right facial treatment, consider your skin type, concerns, and goals. Our trained Brush & Strokes esthetician can assess your skin and recommend the most suitable treatment plan tailored to your needs. Additionally, communicate openly about your expectations and any specific issues you’d like to address during the treatment.
